“To err is human; to forgive, divine.” Alexander Pope

You've probably heard this timeless quote, highlighting that everyone makes mistakes -- it's how they're handled that truly reveals character. When you're searching through RetroFoam reviews and RetroFoam of Michigan reviews, you'll notice a common theme: homeowners praising not just the insulation but also the exceptional service.

RetroFoam of Michigan has insulated thousands of homes across the Lower Peninsula since 2002. With decades of experience, even the best occasionally encounter bumps in the road, and that's precisely why RetroFoam of Michigan backs up its work with a comprehensive lifetime warranty.

Lifetime Warranty Saves the Day

Homeowner Kim Owen didn't give the lifetime warranty much thought at first.

Nearly a decade ago, Kim chose RetroFoam of Michigan to insulate the exterior walls and crawl space of his home. Initially, he and his wife, Ann Marie, were thrilled -- enjoying a more comfortable, energy-efficient home. Years later, however, they discovered an unexpected issue.

Kim first noticed gaps in his foam insulation when removing a window on the east side of his house. He spotted additional gaps while working in the bathroom. At first, reaching out to RetroFoam didn't even cross his mind.

But luckily, social media connects people quickly -- especially when companies stay actively engaged.

Ann Marie mentioned their issue in a comment on a RetroFoam of Michigan Facebook post. The response was immediate. A RetroFoam of Michigan representative called promptly, scheduling an injection foam crew to visit their home and resolve the issue.

The Owens weren't sure what to expect but were pleasantly surprised.

"It was great," Kim said. "We were amazed with the quick response."

By the end of September, RetroFoam of Michigan's crew was back at Kim and Ann Marie's home, equipped with an infrared camera. They thoroughly inspected the home's exterior walls, identified the gaps, and promptly fixed them -- all at no additional cost.

This peace of mind comes standard, thanks to RetroFoam of Michigan's lifetime warranty that covers both the foam insulation and workmanship.

Initially hesitant to reach out, Kim now encourages homeowners experiencing similar concerns to contact RetroFoam of Michigan directly.

"We are very satisfied," Kim said. "We know it works and have been able to tell a difference."

And Ann Marie, who initially reached out via social media, followed up with gratitude publicly.

"Thank you for your quick response to our complaint last week," Ann Marie wrote on Facebook. "Your techs came out and fixed our trouble spots, and we couldn't be any more satisfied. I wouldn't hesitate to recommend your company! Thank you for standing by your product and your service!"

Ready to Add RetroFoam Insulation to Your Home?

Do you want comfort, energy efficiency, and unmatched customer support?

See why homeowners consistently give great RetroFoam of Michigan testimonials. Check out more RetroFoam of Michigan reviews, and if you like what you see, fill out the form on our website to request an estimate.

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